Pipedrive Vs Hubspot: Which CRM Is Better For Small Businesses?
By Rookmini Tewari
24 January, 2024
Business
One of the most effective CRMs is Pipedrive, which is for all types of businesses of every size. What is CRM all about? Well, customer relationship management’s abbreviated version is known as CRM. People in recent times are always eagerly waiting to know the differences between Pipedrive vs Hubspot.
Furthermore, Pipedrive and HubSpot are two different sales CRMs commonly used by every type of business. Of course, this is right! Both are relationship management software. But still, they are the most suitable and convenient for businesses.
Hubspot alternatives are the other ways if you are unsatisfied with HubSpot itself. If you are looking for other multiple options, it is necessary to know about the software’s most affordable and scalable feature.
Pipedrive Vs. HubSpot
In recent times, customer relationship management has become easier to use. The hard part for business leaders or sales teams is determining which solutions conveniently offer the right software features. Below, I am going to discuss Pipedrive vs HubSpot.
1) Pricing
While HubSpot vs. Pipedrive and HubSpot offers a limited feature-free plan where there is added value. After all, Pipedrive’s plans range from $14.99 to $99. On the other hand, HubSpot’s sales plans start from $20 to $1500 monthly, which makes this CRM software one of the most expensive CRM tools for businesses.
2) Contact and Team Lead Management
Strong contact and team lead management are essential to the best marketing CRMs. Above all, both CRM software, such as Pipedrive and HubSpot, are strong in handling both accounts. Actually, HubSpot for startups mainly.
HubSpot will never differentiate between leads, contacts, companies, and websites, as experts consider these to be the contacts in the HubSpot platform. On the other hand, with this CRM software, you can easily track up to 1000 custom properties of every object on all paid plans.
Do both CRM tools such as Pipedrive and HubSpot come with some convenient features? These are automatic lead rotation, data quality automation, standard contact scoring, and scheduled workflow triggers. After all, the enterprise plan of these two types of CRM software offers such predictive lead scoring.
Furthermore, the Pipedrive Contacts Timeline visually describes your large communication history with a large base of contacts. Based on the pipedrive review, Pipedrive will help you merge duplicate data for your smart contact data, letting you auto-populate insights about business leads and contacts such as the web, LinkedIn, etc.
3) Ease of Use
After all, CRM software, such as Pipedrive and HubSpot, recently have a reputation for being easy to use and set up. Not only that, but these offer intuitive and simple dashboards that reveal multiple critical sales funnel data.
HubSpot offers several more advanced features and software tools. These also provide customizations that might need clarification on how to tap into its full power. Did you know recently that HubSpot provides many support options, such as Online HubSpot Academy, where you or any user can give answers?
4) Email Marketing
When this is about email marketing, it includes several email marketing features such as team email, email tracking, email reply tracking, and email templates. Not only that, but you can also connect your HubSpot account to top email solutions such as Gmail and Office 365.
Meanwhile, Pipedrive plans always incorporate seamlessly with several top email software applications such as Outlook and Gmail. Pipedrive is mainly similar to salesforce. After all, all plans except essentials come with customizable email templates, group emailing, email scheduling, and so many others.
5) Built-in-Automation
Did you know HubSpot offers multiple in-built automation? With this HubSpot starter plan, you can easily set up email notifications and trigger tasks while dealing with change stages. The higher-tier plans of Pipedrive allow up to 1000 fully customizable automated workflows, such as quote-based workflows and so on. This is one of the major distinctions between hubspot crm vs pipedrive.
Conversely, the advanced Pipedrive plan features more than 30 workflow automation, while professional allows about 60 and enterprise allows up to 1000 workflow automation. Aside from that deal, the rotting tool of Pipedrive will automatically let you know if a deal has remained dormant for any excessive length of time.
6) Reporting
Did you know HubSpot’s free plan always includes up to three dashboards, and every dashboard has 10 reports? Conversely, HubSpot offers up to 50 dashboards with 30 reports for every dashboard.
HubSpot professional and trade plans include over 500 custom and 1000 campaign reports on every portal. Marketing asset comparison reporting and other behavioral event triggers are also available.
7) Sales Forecasting
When this is about sales forecasting of HubSpot, then these are in its Enterprise and Professional plans. Conversely, the professional Sales Hub of HubSpot includes custom forecasting and default tools. Meanwhile, the enterprise plan provides several forecasts across a large team of hierarchies.
What Are The Things That You Should Look For In A CRM Software Tool?
There are large comparisons of two different types of CRM software. You earn more if you need help with what to look for in a great relationship management software. Below, I will discuss what you should look for in a CRM software tool.
1) With Whom Did They Work With?
One of the most important questions you should answer while looking for a CRM is for whom the particular CRM tool works. If they have worked with the same competitors, you must find out why your competitors switched to other CRM software tools.
You must always find out how many companies you are in the same industry. In case there are several companies in the same industry, you have to find out which CRM is one of the most specific solutions in any industry.
2) Do They Have Good Reviews?
Nothing will give away whether a CRM software tool is better than its reviews. If the CRM software tool is considering you in terms of investing or the majority of reviews are negative, you should stay away from this.
List of the online sites that provide several credible reviews:
- Gartner,
- Crozdesk,
- GetApp,
- G2 Crowd,
- Capterra, and so many others.
Next time you look for relationship management software, you should keep these three things in mind. Remember to check out resources if you want to know more about several things in CRM software. After all, the eBook contains a checklist that you can reuse every time you look at a new CRM software tool.
3) Are They Credible?
If you have a small company or are just getting into CRM software, you might have a different investment budget. This is a well-known software which might be on the more expensive side.
Good technology in CRM software tools is rarely affordable, and sometimes, this might harm your company more than you are helping it. For example, if there is an unknown CRM, you might not have the GDPR certificate. Conversely, this can also mean that your lead information and data can be sold out to other competitors.
In Conclusion
I have discussed everything about pipedrive vs Hubspot above in this article. Yes! You are right; there is no doubt that both HubSpot and PipeDrive are effective CRMs that will help you manage multiple contacts. Not only that, but both CRMs have monitoring engagement activity and are also user-friendly. These will also help you analyze the leadership behaviors.
I hope you like this. If you have any questions, let me know in the comment section below!
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